We can provide your company a comprehensive yet cost-effective solution for the ongoing management, support, and maintenance of your entire technical infrastructure, employees, and strategic and tactical business initiatives.
As a Managed Services Provider, our offering provides a support framework that allows us to fix your technical issues before they become critical, offers your staff help whenever needed and ensures that your investments in technology are aligned with your business goals and objectives.
We offer guaranteed IT and technology results for a predictable monthly fee that allows you to contain and control your costs around technology.
Our industry leading and innovative approach to supporting your staff and infrastructure can address the concerns and frustrations you may be experiencing with the service model currently used to support and manage your organization.
As such, our typical managed service offering comprises all of the tasks, duties and responsibilities usually performed by an Information Technology department at savings that have repeatedly been show to be greater than 30% when compared to other approaches.
The benefits of our offerings can include:
- Greater peace of mind that comes from knowing we will proactively monitor your infrastructure desktops, servers and devices on an around-the-clock basis
- Single point of contact for all of your infrastructure and vendor management needs
- Single service provider versus multiple vendors for greater accountability and economies of scale
- Defined Services Level Agreement (for service delivery)
- Predictable service costs for budgeting purposes via our fixed fee and unlimited IT support plans
- Cost avoidance of building, maintaining and supporting an internal management and reporting systems, tools and applications
- Considerably Lower Total Cost Ownership (TCO) with a more complete and comprehensive service coverage leveraging the best technology tools currently available within our marketplace.
As a leading managed services provider, our comprehensive service offering addresses the challenges and issues faced by most business and can include the following tasks:
- Voice Access and Networking
- Integrated Access
- IP Address Management
- Remote Access
- Network, Desktop and Device Monitoring Services
- Network Element Management
- Network Management Services
- Fault Performance Management
- Configuration Management
- Router Services
- Server Services
- VPN / IP-VPN
- VoIP Service
- Wireless LAN (WLAN)
- Asset Management
- Incident Management
- Telecom Services
- Anti-Virus, Malware and Spam Management
- Threat Assessment Monitoring
- Business Continuity Service
- Software and Hardware as a Service (SaaS)
- Network and Endpoint Security
Please contact us anytime to receive a complementary analysis of how the service and associated costs of supporting your technical environment compares to other organizations of similar size, scope and complexity.