Flagship Networks is excited to offer our customers Copilot for Microsoft 365. Microsoft Copilot brings the power of AI to small and medium size business to reduce the daily grind of running your operations. You get more time to engage customers, create new products, and grow your business.
Copilot for Microsoft 365 is available for businesses, healthcare practices, and educational and public sector institutions of all sizes.
The underlying intelligence for Copilot starts with Artificial Intelligence (AI) and Large Language Models (or LLMs). LLMs generate responses based on prompts that you create. The models are guided by receiving use-case-specific information through a process Microsoft calls grounding.
When you are using the free version of Copilot, you get the power of AI grounded in the information widely available on the web. But what if you want to receive information more relevant to you and your business—like gathering all the information relevant to helping you prepare a proposal for a customer?
Part of the magic of Copilot for Microsoft 365 happens when responses are based on your personalized work information, like your emails, chats, call transcripts, documents, and more. The quality and relevance of the responses received improve dramatically when AI is reasoning over your information. For example, you can prompt Copilot for Microsoft 365 to give you the latest updates and information from one of your team members or a summary of business performance and it will return information that is relevant along with references for support. All this can be done with ease in the tools that you use every day.
Copilot is more than OpenAI’s ChatGPT embedded into Microsoft 365. It’s a sophisticated processing and orchestration engine working behind the scenes to combine the power of LLMs, including GPT-4, with the Microsoft 365 apps and your business data in the Microsoft Graph, which stores all your work content and context that exists throughout your day—like your emails, chats, call transcripts, documents, and more.
You can find so many ways to get more done in less time using Copilot for Microsoft 365 within these apps including:
Keeping tabs on your daily operations by asking Copilot in Microsoft Outlook to summarize long email threads so you’re immediately up to speed with those important conversations.
Partnering with Copilot inMicrosoft Word to write and edit job descriptions and customer-facing content as well as summarizing documents so you never have to start with a blank sheet again.
Growing your customers and building your brand by transforming written content into compelling pitch decks and presentations with Copilot inMicrosoft PowerPoint.
Staying on top of your business performance or projects by using Copilot in Microsoft Excel (currently in public preview with updates beginning to roll out in June 2024) to filter, format, sort, and edit information, letting you go from raw data to useful insights faster.
Having Copilot for Microsoft 365 at your side within the flow of work—instead of leveraging an external tool that doesn’t have access to the information most relevant to you—is how workers can reap the productivity and creativity benefits that Copilot for Microsoft 365 offers.
The following are key reasons Copilot can work for your operations:
Grounded in your business data. AI-powered LLMs are trained on a large but limited corpus of data. The key to unlocking productivity in business lies in connecting LLMs to your business data — in a secure, compliant, privacy-preserving way. Microsoft 365 Copilot has real-time access to both your content and context in the Microsoft Graph. This means it generates answers anchored in your business content and combined with your working context.
Built on Microsoft’s comprehensive approach to security, compliance, and privacy. Copilot is integrated into Microsoft 365 and automatically inherits all your company’s valuable security, compliance, and privacy policies and processes. Two-factor authentication, compliance boundaries, privacy protections, and more make Copilot the AI solution you can trust.
Architected to protect tenant, group, and individual data. We know data leakage is a concern for customers. Copilot LLMs are not trained on your tenant data or your prompts. Within your tenant, our time-tested permissioning model ensures that data won’t leak across user groups.
Integrated into the apps millions use every day. Microsoft 365 Copilot is integrated in the productivity apps millions of people use and rely on every day for work and life — Word, Excel, PowerPoint, Outlook, Teams and more. An intuitive and consistent user experience ensures it looks, feels, and behaves the same way in Teams as it does in Outlook, with a shared design language for prompts, refinements, and commands.
Designed to learn new skills. It can create, summarize, analyze, collaborate, and automate using your specific business content and context – but it doesn’t stop there. Copilot knows how to command apps (e.g., “animate this slide”) and work across apps, translating a Word document into a PowerPoint presentation.
Committed to building responsibly. Microsoft is guided by their AI principles and Responsible AI Standard and decades of research on AI, grounding and privacy-preserving machine learning. A multidisciplinary team of researchers, engineers and policy experts review Microsoft’s AI systems for potential harms and mitigations — refining training data, filtering to limit harmful content, query- and result-blocking sensitive topics, and applying Microsoft technologies like InterpretML and Fairlearn to help detect and correct data bias.
