Due to a merger that resulted in data conflicts and manageability issues, we assisted with Active Directory redesign to deal with the inheritance conflicts and manageability concerns.
Major CT Hospital
The health network had to enable over 300 staff to work from home during the 2020 COVID pandemic. Flagship quickly created and staffed a comprehensive service desk to support those remote workers, including the integration of their ServiceNow ITSM ticketing system, Microsoft Teams Chat and email.
Large NYC Health Network
Consolidating multiple data centers and redundant applications was a challenge for a large health network that grew through acquisition. Flagship rationalized and migrated all data infrastructure and applications into standardized platforms at the corporate data center to reduce costs and improve access to valuable information.
Large NYC Health Network