The health network had to enable over 300 staff to work from home during the 2020 COVID pandemic. Flagship quickly created and staffed a comprehensive service desk to support those remote workers, including the integration of their ServiceNow ITSM ticketing system, Microsoft Teams Chat and email.
Large NYC Health Network
Planned, re-architected and integrated applications and systems and migrated to a new data center due to acquisitions of providers, including an 800-bed hospital.
Major Healthcare System in New England
Provided managed backup solution due to regulatory compliance concerns, including enterprise backup for 300+ servers with off-site retention at remote data center.
Large Hospital in Central CT