Healthcare

Better patient
experience & improved
operational efficiency

Healthcare systems and providers are challenged with competing IT priorities of efficiency, regulations, costs and patient data privacy. Our consulting practice has decades of healthcare leadership experience addressing these issues.
Healthcare Resources
Tom Kean on patient experience

Client Success Stories

The health network had to enable over 300 staff to work from home during the 2020 COVID pandemic. Flagship quickly created and staffed a comprehensive service desk to support those remote workers, including the integration of their ServiceNow ITSM ticketing system, Microsoft Teams Chat and email.
Large NYC Health Network
Planned, re-architected and integrated applications and systems and migrated to a new data center due to acquisitions of providers, including an 800-bed hospital.
Major Healthcare System in New England
Provided managed backup solution due to regulatory compliance concerns, including enterprise backup for 300+ servers with off-site retention at remote data center.
Large Hospital in Central CT
Digital patient medical records on a healthcare tablet

Scale Your Operations

Financial pressures are leading health networks to both expand their reach and consolidate their IT backbone to gain efficiency. Mergers, acquisitions, new system implementations and IT consolidation are complex projects. We have implemented hundreds of healthcare vendor solutions – Epic, HIPAA/SOC, PACS and more – and have the knowledge and experience to completely manage an entire project.

Optimize Experiences

Your patients have come to expect simple, easy ways to interact with you on-line and on-site. Your employees want to spend more time on patient care than paperwork. Flagship can help you improve workflows that speed patient on-boarding, reimbursements, billing and handling HIPAA compliance. Let us conduct an operational assessment to determine how to make everyone’s experience shine.
Doctor with white coat and stethoscope working at a laptop computer
Healthcare Patient holding hands with doctor or nurse

Control Costs for Quality Care

Whether you run a healthcare network and an individual practice, your IT environment is a key piece of controlling costs and enabling you to provide quality care for your clients. Our Flagship team will assist you with technical assessments, business assessments, and architect specific healthcare technology solutions that enable your organization to thrive.

Epic Community Connect Implementation

Flagship Networks partners with several regional health networks to ensure the smooth roll-out of Epic® Community Connect® to affiliated medical practices. We provide technology assessments and procurement services, training, implementation, and post go-live support, as well as on-going IT services.
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medical records, stethoscope, laptop, and tablet

Are You Ready to Solve Your Healthcare IT Challenges?

Inquire about our healthcare assessments and capabilities.
Request a Consultation

Let Us Care for Your IT

We deploy highly respected healthcare leaders to a variety of engagements, including outsourced CIO assignments, the management of complex clinical integration projects and the detailed migration of applications to new platforms. Our uniquely qualified healthcare consulting and project management resources, as well as our system engineers, have direct hospital, long-term care and ambulatory experience and required technical certifications. That provides high value for your organization.

Healthcare Resources

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