Provide co-managed services to monitor, manage all IT equipment and provide tier 2 support for nursing home with desktop staff and a Director of IT.
400-Bed Fairfield County Nursing Home
Improved infrastructure performance and business continuity with complete ITSentinel™ Server & Desktop Management with Sentinel Backup and disaster recovery capabilities.
Data Analytics Company
The health network had to enable over 300 staff to work from home during the 2020 COVID pandemic. Flagship quickly created and staffed a comprehensive service desk to support those remote workers, including the integration of their ServiceNow ITSM ticketing system, Microsoft Teams Chat and email.
Large NYC Health Network