ITSentinel™ Managed Services

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Your business deserves a high-performing technology without breaking the bank. Our ITSentinel™ Managed Services provide effective, proactive services that keep your systems up and running and your people productive.

Client Success Stories

To help manage multiple sites and decentralized data, Flagship designed and implemented a Citrix environment and provided ITSentinel™ Managed Services for 35 users, including Fortinet security equipment and bi-weekly on-site resources.
Insurance Company in CT
To improve performance, business continuity and application access, Flagship integrated the nationwide IT operations, including VMware ESX server upgrades, Veeam backup, Meraki wireless and security solution and Citrix implementation. The client takes advantage of ITSentinel™ Managed Services for infrastructure, servers and workstations.
National Jewelry Retailer
Flagship redesigned and replaced outdated networking environment that impacted the delivery & reliability of municipal services, including police, fire, town hall, library and public works. Now, the town receives 24/7 monitoring and support.Continue reading
Town of Stratford CT
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Flagship ITSentinel™ Management

IT Sentinel capabilities ensure high performance and availability of your business’s technology:

  • Electronic monitoring of your workstations, servers, firewalls, etc.

  • Team of experienced professionals

  • Helpdesk support

  • Automation of key IT tasks

  • Client dashboards with KPIs

  • Customer portal to monitor support tickets, quotes, invoices and more

  • Co-managed services where we collaborate with your in-house IT staff to provide enhanced performance.

ITSentinel Monitoring

Problem detection and notification is critical to maintaining productive IT infrastructure. Our ITSentinel Monitoring solution keeps a constant eye on your systems, proactively monitoring the availability and performance of your equipment, network connections and software. We can provide custom monitoring solutions in which our developers design testing and notification systems to meet your unique business needs.
More About Custom Monitoring

ITSentinel Desktop & Server

We enable any-sized organization to leverage the best practices of system configuration and support. Our staff utilize the technical tools necessary to manage any environments, including system inventorying, maintenance schedules and managing permissions.
More About Desktop & Server

ITSentinel Security

In today’s world, businesses and institutions of all sizes need to address cyber-security. The Flagship Security Framework with the latest technology from our partners provides a layered approach that offers the right level of security your business, from the fundamentals to the most comprehensive protection.
More About IT Security

ITSentinel Backup

Your business requires continual access to its data. After system crashes or accidental deletions, our ITSentinel Backup solution quickly restores your data so business operations can resume. From one web interface, we can deploy backup on remote servers and workstations, create backup images over the network and restore systems, greatly reducing costs for your business. 

Monitoring Your Current Backup

Under the ITSentinel program, we also monitor your existing backup solution. Backups are checked every morning and results are logged so we can maintain a history of any issues that have occurred with your system. You will receive a report indicating any failed backups with an explanation of the error and the steps being taken to resolve the issue.

Carefully monitoring and managing at least two backup systems gives you the added assurance that you are protected in any emergency situation.

Visibility is Important

We provide a Client Portal to provide visibility into your network and our services. You can see your environment just as we see it. Drill-down into dashboards from your applications. Review service ticket status. See your system inventory and performance data – all right at your fingertips. Whether monitoring managed services or tracking the progression of a specialized project, you will have full visibility with your own personalized dashboard at every step of the way. 

More About Client Portal

Managed IT Resources

The Impact of a Strategic IT Service Provider

Flagship Announces ITSentinel® Secure Platform

How Cybercriminals Use AI to Power Attacks

Six Reasons Why Managed Services Drives IT Efficiency

Five Critical Steps for Ransomware Prevention & Mitigation

Six Ways IT Support Can Help Your Business Grow
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Are You Ready for a Managed IT Solution?

Contact us for a free consultation. We can provide tailored, flexible solutions that meet your business objectives.
Request a Consultation
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