Helpdesk. We provide a staffed helpdesk as part of our IT service. Various plans are available to meet your requirements.
Monitoring. Our managed service team monitors issues by running hundreds of automated tests on an ongoing basis. When issues are detected, alerts are automatically generated 24/7 – initiating workflow responses dependent upon the alert’s type and severity.
System Audit and Discovery. We install agents on your servers and workstations in order to collect and document inventory, including hardware specifications, security information and installed software. Custom reports can be generated for you indicating any desired information about the hardware or software on your network.
Permissions Management. Both on-site and cloud-based systems require security layers that must be managed. We assist with managing who gets access to which resources in your company.