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ITSentinel™ Managed Services

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Your business deserves a high-performing technology without breaking the bank. Our ITSentinel™ Managed Services provide effective, proactive services that keep your systems up and running and your people productive.

Client Success Stories

Improved brokerage services support by upgrading and monitoring and managing entire 30-user environment. Upgrades included comprehensive VMware ESX and Fortinet security management and network equipment.
Insurance Broker in Fairfield, CT
Flagship prepared comprehensive VDI vs Citrix analysis for firm with offices around the world to evaluate options for global operations.
Major Law Firm in NYC
To improve sales & security needs, Flagship integrated the infrastructure of the brick-and-mortar stores with their e-commerce operations. Through ITSentinel™ Managed Services, we manage the point-of-sale systems and Fortinet firewall.
Fairfield, CT Retailer
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Flagship ITSentinel™ Management

IT Sentinel capabilities ensure high performance and availability of your business’s technology:

  • Electronic monitoring of your workstations, servers, firewalls, etc.

  • Team of experienced professionals

  • Helpdesk support

  • Automation of key IT tasks

  • Client dashboards with KPIs

  • Customer portal to monitor support tickets, quotes, invoices and more

  • Co-managed services where we collaborate with your in-house IT staff to provide enhanced performance.

ITSentinel Monitoring

Problem detection and notification is critical to maintaining productive IT infrastructure. Our ITSentinel Monitoring solution keeps a constant eye on your systems, proactively monitoring the availability and performance of your equipment, network connections and software. We can provide custom monitoring solutions in which our developers design testing and notification systems to meet your unique business needs.
More About Custom Monitoring

ITSentinel Desktop & Server

We enable any-sized organization to leverage the best practices of system configuration and support. Our staff utilize the technical tools necessary to manage any environments, including system inventorying, maintenance schedules and managing permissions.
More About Desktop & Server

ITSentinel Security

In today’s world, businesses and institutions of all sizes need to address cyber-security. The Flagship Security Framework with the latest technology from our partners provides a layered approach that offers the right level of security your business, from the fundamentals to the most comprehensive protection.
More About IT Security

ITSentinel Backup

Your business requires continual access to its data. After system crashes or accidental deletions, our ITSentinel Backup solution quickly restores your data so business operations can resume. From one web interface, we can deploy backup on remote servers and workstations, create backup images over the network and restore systems, greatly reducing costs for your business. 

Monitoring Your Current Backup

Under the ITSentinel program, we also monitor your existing backup solution. Backups are checked every morning and results are logged so we can maintain a history of any issues that have occurred with your system. You will receive a report indicating any failed backups with an explanation of the error and the steps being taken to resolve the issue.

Carefully monitoring and managing at least two backup systems gives you the added assurance that you are protected in any emergency situation.

Visibility is Important

We provide a Client Portal to provide visibility into your network and our services. You can see your environment just as we see it. Drill-down into dashboards from your applications. Review service ticket status. See your system inventory and performance data – all right at your fingertips. Whether monitoring managed services or tracking the progression of a specialized project, you will have full visibility with your own personalized dashboard at every step of the way. 

More About Client Portal

Managed IT Resources

Flagship Offers Enterprise-Ready AI with Microsoft Copilot

Don't Make These Incident Response Planning Mistakes

Bolster Cyber Defense with Routine Security Tests

Tackling the Hidden Challenges of Network Monitoring

Four Ways Disasters Spur Cyberattacks

Debunking Four Myths about Outsourced IT
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Are You Ready for a Managed IT Solution?

Contact us for a free consultation. We can provide tailored, flexible solutions that meet your business objectives.
Request a Consultation
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