The Sentinel Monitoring Program gives us the ability to keep a constant eye on your network, proactively monitoring the availability and performance of your equipment, network connections and software.
Sentinel Monitoring is our problem detection and notification service for your critical systems and infrastructure. When problems are detected they are triaged by our staff to determine impact and severity. Our Sentinel Monitoring customers receive priority status during problem resolution.
Basic Sentinel Monitoring alerts are generated by a tailored list of nearly 200 unique tests per server which run every two minutes. The system includes tests to monitor hard drive and memory capacity. These tests indicate whether or not critical processes are running. Other tests, for network equipment and connectivity, provide notification of equipment failure, loss of WAN connectivity and flag performance issues.
Customized Monitoring Services
Not all monitoring is straightforward. We also provide custom solutions, tailored to meet the most unique business needs. While our monitoring platform has powerful embedded capabilities, we have our own staff developers that can design custom tests for almost any situation. In addition, a comprehensive web monitoring portal can be made available to allow access to performance statistics and viewing alert data in real time. Want to leverage our monitoring solution without any add-on services? Custom proposals can be developed to suit all scenarios.